Frequently Asked Questions


What is an auto damage estimate?

An auto damage estimate is a detailed evaluation of your vehicle’s damage after an accident, hailstorm, vandalism, or other event. It includes repair cost projections, parts and labor breakdowns, and a valuation to support your insurance claim.


Why would I need an independent auto damage appraisal?

Independent appraisals provide an unbiased evaluation of your vehicle’s damage and value. Unlike insurance company estimates, our appraisals are performed for your benefit, ensuring you aren’t under‑paid or undervalued on your claim.


What is a diminished value claim?

A diminished value claim compensates you for the loss in market value your vehicle experiences after being damaged and repaired. Even after high‑quality repairs, a vehicle may still be worth less than it was pre‑accident — and we help document that loss for insurance claims.


Do I need an estimate if the damage is minor?

Yes. Even minor damage can result in diminished value that isn’t reflected in the insurer’s initial offer. An independent appraisal helps you understand the full impact of the damage and supports stronger negotiation.


How is “Actual Cash Value” (ACV) determined?

Actual Cash Value (ACV) reflects your vehicle’s market value immediately before loss, accounting for age, mileage, condition, and local demand. Our appraisers use current market data, comparable vehicles, and industry pricing guides to determine ACV.


What is a total loss evaluation?

A total loss evaluation determines whether the cost to repair a vehicle exceeds a threshold (typically a percentage of its ACV). If the vehicle is a total loss, our appraisal documents help you negotiate a fair settlement and assist with GAP insurance claims if applicable.


What is an appraisal clause and how does it help me?

Many insurance policies include an appraisal clause, which allows you and your insurer to each hire an appraiser if you disagree on the value of a loss. We provide appraisal clause support to help ensure your claim is fully and fairly evaluated.


How long does it take to get my estimate or appraisal?

We offer fast turnaround times, including same‑day service when possible. Completed reports are typically delivered digitally, so you can move forward with your claim quickly.


What types of damage do you evaluate?

We evaluate a wide range of auto damage, including:

Collision and accident damage

Hail and weather‑related damage

Vandalism and theft damage

Rock chip and road hazard damage

Wind or falling debris damage

Multi‑vehicle accident damage


Do you handle GAP insurance evaluations?

Yes. We help with GAP insurance evaluations, total loss valuations, and GAP claims, ensuring you understand your coverage and receive the settlement you deserve.


Can I dispute an insurance company’s estimate?

Absolutely. If you believe your insurance company’s estimate is too low or incomplete, you can request an independent appraisal to support your case — either before or after filing your claim.


How much does an independent vehicle appraisal cost?

Appraisal costs vary depending on the type of damage and the level of documentation needed, but most clients find that the value we recover through enhanced settlements far outweighs the appraisal fee. Contact us for a free personalized quote.


How do I schedule an appraisal?

You can schedule an appraisal by calling 216‑815‑1777, emailing info@autodamageestimates.com. We offer flexible scheduling, including virtual evaluations.


Do you serve my area?

We provide multi-state coverage for drivers across 15 States. Please visit Areas We Cover to see if we can help you!

…and many more.


What makes Auto Damage Estimates different?

We are truly independent, client‑focused, and detail‑driven. Every estimate includes:

✔ Photo‑supported documentation
✔ Current market value research
✔ Detailed parts & labor pricing
✔ Comprehensive narrative explanations
✔ Defensible claim support

Unlike insurance adjusters, we work for you, giving you confidence and clarity throughout your claim process.